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How to Handle Returns or Complaints About Tarnishing or Oxidized Jewelry

In the world of fashion jewelry, one of the most common customer concerns you may hear as a boutique owner is: “My jewelry has tarnished.”“It turned color after a few wears.”“This doesn’t look lik...

What to Say (and What Not to Say) When a Customer Says Their Jewelry Changed Color

What to Say (and What Not to Say) When a Customer Says Their Jewelry Changed Color If you sell fashion jewelry in your boutique, chances are you’ll eventually hear a customer say: “This piece turn...

How to Properly Care for Fashion Jewelry to Make It Last Longer

(A Guide You Can Share with Your Customers) Fashion jewelry is designed to be fun, affordable, and stylish—but unlike fine jewelry, it needs a little extra care to stay beautiful over time. Whether...